Aloha Review & Alternatives (2021 Guide)

Aloha POS is a part of NCR Corporation, which was previously known as National Cash Register and established in 1884. NCR is an American company that produces both software and hardware, and Aloha POS caters mostly to restaurants. 

Since the software is installed on local hardware instead of running on the cloud, as well as  a hybrid SaaS cloud option.Aloha touts the fact that there’s no chance of ever losing a transaction to something like an internet outage or power outage. 

And, of course, with so many years in the industry, Aloha has a lot of experience and plenty of customers all over the globe. Using global-ready software is important if your restaurant franchise will be dealing in different currencies and languages. 

Plus, Aloha is built to handle the needs of larger franchises and allows users to compare and contrast sales and labor KPIs across multiple locations for various segments of time.

Pros of Aloha

  • High level of functionality within its simple user interface
  • The ease of menu updating and customization
  •  

Cons of Aloha

  • No online ordering platform with built-in driver tracking
  • Requires back-office hardware
  • Runs on proprietary hardware and operating systems.  Making the solution extremely expensive.
  • Setting up integrations can be hard & expensive
  • Immediate support not often available
  • Difficult to upgrade

Source: https://www.capterra.ca/software/190446/ncr-aloha-pos#reviews

Though, if you use Aloha POS, each restaurant will be locked into using specialized hardware and may need to pay a little more upfront for it. More traditional programs may not have some of the latest integrations that restaurants have embraced in the wake of the COVID-19 pandemic, such as driver delivery apps and apps that connect to food storage lockers for completely contactless pickup.

What’s the best Aloha alternative?

As an alternative to Aloha, TrufflePOS is an industry-leading POS system, built for restaurants. If you’re looking to either launch your online ordering system or an end-to-end enterprise POS solution, Truffle is your go-to option.

Why Choose TrufflePOS Over Aloha
TrufflePOS
Aloha
Online Ordering Platform with Built-in Driver Tracking
Driver Application
Enterprise Deployment (multi-location ready)
Built-in Marketing Engine with Email Campaign Management
Back Office Hardware Not Required
Smart-Food Locker System
Built-in 3rd Party Delivery Integrations
Online Table Reservations
Run on any system IOS, Android, Windows

Top 4 Reasons To Go With Truffle POS

Enterprise-level functionality with flexible pricing

Gain access to a full range of options with enterprise-level functionality that fits all budget types. Scale your restaurant from one location to thousands with Truffle POS – faster at innovation than any other legacy systems in the marketplace.

More than just a POS

Instead of using other POS systems that provide 10% of what we offer, you can gain access to our Restaurant Management System – Everything you need to run and scale your restaurant. From Marketing to customer engagement and rewards.

Future proof your restaurant

Make sure your restaurant stays at the top of the industry trends, with features such as Cloud Kitchen Management, Contactless Food Locker Pickup System, Restaurant Automation, Marketing Analytics. Working with TrufflePOS also means working for other social causes – We integrate with systems that allow you to offer unsold food as donations to those in need.

Cross-platform compatibility

IOS, Windows, Android

A core difference between us and the competition is our ability to run on any hardware platform, Windows, IOS & Android, so as technology changes we are always ready to deploy (hardware agnostic)

Restaurants Who Choose TrufflePOS Over Other Solutions

Rieley K.
Rieley K.
Owner, Cilantro & Chive
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"Truffle's support and services have been incredible. Quick turnarounds, attentive and patient support team, intuitive back end and ease of use puts this system far above our previous system."
Tammy A.
Tammy A.
GM, Yiannis Taverna
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"Before using TrufflePOS we were spending more time, money, and effort using multiple systems that did not talk to each other. This was the best investment we’ve made this year."
David O.
David O.
Mikado Restaurant
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"I would highly recommend Truffle POS to other Restaurateurs, They truly take a partnership approach and deliver the best service which allows us to deliver a unique customer experience."

Find Out How Truffle Can Help Your Restaurant

Book a 30-minute demo session where we'll learn more about your business and show you how we can help you save time, and build amazing customer experiences.